HR Employee Self-Service (ESS) - FAQ

General Information

ESS stands for Employee Self-Service. It is an online portal that enables you as a UZH employee to complete various HR processes yourself. It was introduced to give staff members greater autonomy and flexibility in managing their personal data and employment-related matters. As a tool, it will enhance HR support for staff, foster transparency and improve the flow of information within UZH.

All UZH staff members who are employed according to public law and apprentices have access to ESS. People who are employed only as teaching staff or on a fee basis cannot use ESS.

Employees with multiple positions at UZH can use ESS if at least one of these positions is public-law employment.

There will be two services available at first: electronic payslips and the ability to change bank account details.

You will be able to access the system up until your leaving date.

Access / Login

ESS can be accessed via the internet. Employees need to log in with their login data (short name and password) to access the service. They will also be asked to log in with multifactor authentication.

To use ESS, you need to log in on the business applications portal https://businessservices.uzh.ch.

Yes, you can use ESS from any location and on any device, provided you have internet access. To do so, go to the website for the business applications portal https://businessservices.uzh.ch and then log in with your login data (short name and password). You will also be asked to log in with multifactor authentication.

Changing Bank Details

To change your bank details, log in to ESS and click the box that says “Bankdaten ändern” (Change bank details). You can then enter and save your new bank details. Changes to your bank details can only be applied from the first day of a month in the future. Please note that you can only change bank details for accounts in countries with IBAN numbers.

If you wish to change the details for an account in a country that does not have IBAN numbers, you will still need to contact your HR representative.

Electronic Payslip

To access your payslips, log in to ESS and click the box that says “Lohnabrechnungen” (Payslips). You will see a list of your payslips, which you can then download or print.

Each payslip is added to ESS on the day on which the payment is made.

You can access payslips for the last 24 months in ESS.

In case of a payment change, employees receive an automatic email notification. The purpose of such an email is to provide transparency and information about possible changes in the monthly payments.

When the date of your leave is entered in the system, a note will be made that paper copies of the final payslips also need to be sent to the most recent home address that Human Resources has on record for you. Before you leave, please remember to download or print your payslips, in case you might need them later.

Yes, you can print each payslip or download them and then save them. Please make sure that you choose a secure place to save or print them.

If you have any questions about payslips, you can contact your HR representative.

Electronic Annual Pay Statement

To view your annual pay statement, sign into ESS and click on the tile entitled “Lohnabrechnung & Lohnausweis” (electronic payslip and annual pay statement). You can download or print off the annual pay statement there.

The annual pay statement is made available in ESS each January for the preceding calendar year. 

You will receive an automatic e-mail notification as soon as the annual pay statement has been issued in ESS.

The annual pay statements for the last two years can be accessed in ESS.

You will continue to have access to ESS until your official leaving date and can download the annual pay statement there. The Human Resources Department will send the annual pay statement for the period up to your departure to you by mail to your last registered home address. 

The annual pay statements can be printed off or downloaded and saved individually.

If you have any questions about your annual pay statement, you can contact the HR Department Competence Center responsible for you.
 

Support

 If you have forgotten your login data, you can contact the Central IT support teamhttps://www.zi.uzh.ch/en/support.html.

 If you have forgotten your password, you can reset it online in the Central IT support areahttps://www.zi.uzh.ch/en/support/identity-access.html.

If you do n’ot have multifactor authentication yet, you can find a guide on the Central IT support page https://www.zi.uzh.ch/en/support/Outlook-und-Kollaboration-Office-365/setup-multifactor-authentification.html.

If you have any problems with ESS, you can contact the relevant Human Resources competence center Competence Center.